privacy policy

Effective Date: May 2026

MAXX AI (“MAXX AI”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and safeguard information when you use our website, software, CRM systems, APIs, applications, and related services available through MAXX AI and Sentium AI platforms.

1. Information We Collect

We may collect the following categories of information:

  • Personal information such as name, email address, phone number, company details, and account credentials
  • CRM and lead data submitted through integrations such as Meta/Facebook Lead Ads
  • Device, browser, IP address, and analytics information
  • Communication records and support requests
  • User-generated content and AI interaction history

2. How We Use Information

We use collected information to:
  • Provide and improve MAXX AI services
  • Operate CRM and AI automation systems
  • Process leads, communications, and integrations
  • * Maintain platform security and fraud prevention
  • Provide customer support
  • Comply with legal obligations

3. Data Storage and Security

Data may be processed and stored using secure cloud infrastructure and third-party providers operated by Sentium AI and affiliated technology partners. We implement reasonable technical and organizational safeguards to protect information but cannot guarantee absolute security.

4. Third-Party Integrations

MAXX AI may integrate with third-party services including Meta/Facebook, Instagram, WhatsApp, Twilio, Google, and other platforms. Your use of those services may also be governed by their respective privacy policies and terms.

5. AI-Generated Outputs

MAXX AI uses artificial intelligence and machine learning systems. AI-generated outputs may contain inaccuracies or incomplete information. Users remain responsible for reviewing and validating outputs before relying on them.

6. Data Sharing

We do not sell personal data. Information may be shared with trusted service providers, infrastructure partners, legal authorities when required, or as necessary to operate the Service

7. User Rights

Depending on your jurisdiction, you may have rights regarding access, correction, deletion, or restriction of your personal information.

Requests may be submitted to:

[humans@sentium.live]

8. Data Retention

We retain information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s Privacy

MAXX AI services are intended for business users and individuals over the age of 18. We do not knowingly collect information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after updates constitutes acceptance of the revised policy.

11. Contact

MAXX AI / Sentium AI
Email: humans@sentium.live
Website: https://meetmaxx.live