Your data. Your business. Under your control.
This page explains what MAXX collects, how we use it, and the choices you have. It is maintained by Sentium AI LTD to answer common privacy questions about MAXX.
Last updated: October 27, 2026.
What MAXX collects
MAXX processes the minimum data required to run the Missions you ask for. We do not sell personal data, and we do not train third-party foundation models on your private business content.
- Account details — name, company, email, and phone number that you provide when you request access or sign up.
- Voice inputs and Mission history — the recordings, transcripts, and outputs required to execute your requests and improve your experience.
- Product telemetry — anonymised usage patterns, error reports, and performance data that help us keep the service reliable.
How we use your information
- To run the Missions you initiate.
- To improve MAXX's own reasoning and tool-use quality.
- To communicate with you about the service.
- To maintain security, prevent abuse, and fix bugs.
Who we share data with
We share data only with the service providers needed to operate MAXX — for example, voice processing, cloud hosting, and email delivery. We do not sell data to advertisers or data brokers. Any third party we use is contractually bound to use your data only for the services they provide to us.
Permissions
MAXX may request access to your device's microphone for voice conversations, notifications for mission updates, and storage or files when you choose to upload documents. These permissions are used only to provide the features you request and can be managed through your device settings.
SMS Messaging Privacy
SMS messages sent by MAXX are delivered by SENTIUM AI LTD, the company behind MAXX. When you provide a phone number and agree to receive text messages from us, we use that phone number, a record of your consent, and standard SMS delivery data (such as delivery status and timestamps) to send and operate the messages you have opted into.
SMS opt-in data and consent will not be shared with third parties for marketing purposes. We share message data only with the service providers who help us deliver the messages themselves — such as our SMS messaging platform and hosting providers — and never with advertisers, data brokers, or any third party for their own marketing.
You can opt out of SMS messages at any time by replying STOP. For help or information about our messaging, reply HELP, or contact us at humans@sentium.live. Withdrawing consent does not affect prior messages already sent or your rights regarding other data described in this policy.
Your rights
Depending on where you live, you may have the right to access, export, correct, restrict, or delete your data. You can also object to certain processing or withdraw consent where applicable.
To exercise any of these rights, or to ask a question about this policy, write to humans@sentium.live.
Data retention
We keep your data for as long as your account is active and for a reasonable period afterwards to resolve disputes, enforce our terms, and meet legal obligations. When data is no longer needed, we delete or anonymise it.
Children's Privacy
MAXX is not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.
Deleting Your Account
You may request deletion of your MAXX account and associated personal data by contacting humans@sentium.live. We will process deletion requests in accordance with applicable laws.
Security
We use encryption in transit (TLS 1.2+) and at rest, along with access controls and audit logging, to protect your data. Security is a first-class product concern, but no system is perfectly secure. If you discover a vulnerability, please contact us at humans@sentium.live.
Changes to this policy
We may update this policy as MAXX evolves. If we make material changes, we will notify you by email or through the product before the changes take effect.
Contact us
Questions about this privacy policy or your data? Reach the team at humans@sentium.live.